Getting A Job At PayPal
Paypal is a financial services company that offers technology solutions for online payments.
Available in over 200 markets and operating through various monetary payment subsidiaries such as iZettle, Braintree, and Xoom, the company is focused on making money safe. PayPal creates a better way to move money, making money accessible to all. To meet its focus on innovation, PayPal recruits those who can demonstrate enthusiasm and vision in their roles.
PayPalsets out four values for its employees and business. These values termed 'One Team Behaviours' include:
- Innovation: through creating amazing customer experiences
- Collaboration: Working together and winning as one team
- Wellness: caring for yourself and others around you
- Inclusion: Respecting and valuing the uniqueness of those around you.
The values are integral to the creation and the working culture at PayPal and central to how the business operates day to day.
Types Of Roles
Paypal offers a variety of roles across all levels of experience.
The company operates across 24 business areas including
- Data science and analytics
- Customer service
- Software architecture
- Product management
Opportunities in PayPal's business areas are open for those still at university; those who have recently graduated from university can apply to PayPal's recent college graduates scheme.
Candidates looking to continue their careers and have gained previous skills or specialist experience can apply to vacancies at the experienced hire level.
All vacancies at PayPal vary by location.
Hiring Process At PayPal
As a multinational company, PayPal has a rigorous and defined recruitment process.
The process comprises of 5 stages:
- Online application form
- Online assessments
- Technical round interview
- HR interview
- Final interview
Candidates who perform well at each stage of the process will progress to the next stage. It is worth noting that there may be slight variations in the process dependent on the type of opportunity applied for.
Online application form
All candidates applying for a position with PayPal need to complete an online application form. To make an application for any vacancy, you need to create an account on PayPal's dedicated recruitment system.
When creating an account, candidates need to detail basic information such as your contact details. Once an account has been created, candidates can apply to their vacancy of choice via a CV upload detailing their education, work, and career history.
Some vacancies may also require candidates to complete application questions around their motivations for applying to PayPal and their understanding of the role.
All roles at PayPal require applicants to complete several online assessments. These assessments may vary according to the level and type of position applied for.
The personality test focuses on a candidate's inherent characteristics, behaviours, and traits in relation to the working culture at Paypal.
Questions that assess motivations when in the workplace, how candidates prefer to behave in work situations and their views and traits on work-related scenarios are asked as part of this assessment.
The assessment isn't timed, but it is advisable to work steadily through the questions and go with your gut instinct when answering questions.
Numerical reasoning test
This is a test of how well candidates can use numerical information to solve problems. Questions are presented in the form of charts, graphs, or tables. Candidates need to use their understanding of basic mathematical concepts such as fractions, ratios, and percentages to work out which of the multiple-choice answers is correct.
The test assesses your numerical ability and how well you are able to cope with working under pressure.
The test is a timed test, so working quickly but accurately is essential to attaining a high score on the test.
Logical reasoning test
The logical reasoning test assesses a candidate's ability to solve problems using non-verbal information. In this multiple-choice test, questions are given in the form of shapes, diagrams, or sequences.
Candidates need to determine the pattern or relationship between the information given, then use this to select the correct answer from the list provided. This test focuses on candidates' critical thinking, problem-solving skills, and ability to reason and come to logical conclusions.
The logical reasoning test is a timed test requiring you to keep calm under pressure and focus on the information given.
Verbal reasoning test
Theverbal reasoning test assesses a candidate's ability to understand written passages and draw conclusions from what they have read.
Passages of text are presented along with a list of statements. Candidates need to read, understand, and analyse the text then state whether the following statements are false, true, or they cannot say from their understanding of the passage.
The test is timed. Ensuring that you have read the question and the list of statements carefully before answering is essential in ensuring you make correct deductions.
The technical round interview applies to some specialist roles, such as those in
- Data science
These tests focus on assessing skills relevant to the role, such as programming. This assessment is formed of multiple-choice questions that evaluate both general and specific knowledge.
If successful at the online testing stage, candidates attend an HR interview. The interview assesses a candidate's motivations in applying for the role and why they want to work at PayPal. Interviewers may also ask questions about how you like to work, your goals, as well as questions that provide further insight into whether you demonstrate the values and behaviours needed to succeed at PayPal.
Those successful at the HR interview are invited to attend a competency-based final interview. In this interview, candidates are required to provide examples from their previous experiences that demonstrate they have the skills, knowledge, or behaviours necessary for the role.
The format of the final interview can vary depending on the role; some may be 1:1 others may be a panel interview.
To give yourself the best chance for success at the final interview, it is essential to review the job description, be clear on the skills and experience you have, and demonstrate these against PayPal's One Team behaviours.
Understanding how you want to develop your career and what you can bring to the role is also an important part of demonstrating your suitability for a job with PayPal.
What's It Like To Work At PayPal?
PayPal is an organisation that values diversity and inclusion across its business. Encouraging innovation and collaboration through interactions with customers and communities contributes to PayPal's inclusive and dynamic working culture.
In addition to a competitive salary, the company offers a range of benefits for its employees, including health and retirement plans. PayPal also encourages employees to focus on their own personal well-being by offering employees the opportunity to take four weeks paid sabbatical for every five years worked.
Top Tips To Getting Hired At PayPal
Paypal has a defined and competitive recruitment process that rigorously assesses a candidate's skills and competencies in relation to the role applied to.
There are many things that you can do to perform at your best in the recruitment process and get hired.
Practice Aptitude Tests
Make sure you practice all of the aptitude tests you will sit as part of your recruitment process. When practicing, ensure you do so under timed conditions to simulate the time pressures you will encounter when taking the actual test.
Make sure you spend equal time practicing all of the tests, not just those that you feel are development areas for you. In doing so, you will become familiar with the format and the style of all assessments, increasing your confidence and putting you in a positive frame of mind when it comes to sitting the actual tests.
Do your homework
Refresh your memory on the job description and skills required. Review your CV and think about your skills in relation to the role requirements. Give some examples of how you have demonstrated these skills from your previous experiences. This shows the interviewer that you are committed to the role and are also aware of what you can bring to the role.
Prepare for the recruitment process
The PayPal recruitment process consists of multiple stages. Make sure you know what each stage of the process involves and the skills or abilities being assessed. Familiarise yourself with any testing deadlines and ensure you know what equipment can be used. Prepare your examples for interviews using the STAR framework and be willing to discuss why a career at PayPal is for you.
How long does PayPal take to respond to an application?
Response times at PayPal can vary depending on the role applied for. When making an application, it is essential to include all the details as requested.
Ensure that your contact details are up to date and check for any typos in your contact details before submitting your application form. The recruitment team reviews many applications and contacts candidates using these details so that any errors can lead to a delay in the application response.
Is it difficult to get a job at PayPal?
Paypal is a global employer that receives many student and experienced hire applications. The recruitment process is competitive and designed to assess candidates' suitability for roles and whether their values match PayPal's.
To perform well in the recruitment process, you need to practice the tests, be familiar with the role requirements and how you demonstrate these, and be clear on why PayPal is the place you want to start or continue your career.