Airbnb Assessments

Prepare for the Airbnb recruitment process with tailor-made practice materials.

Getting a job at Airbnb

Airbnb allows people to lease out their spare rooms, apartments, or houses to make extra money. The company started in 2008, and has quickly become one of the most popular online services in the world.

With over 2 million active listings, Airbnb offers a unique way for travellers to find accommodation while visiting new cities and countries.

If you have experience in customer service, hospitality, or marketing, Airbnb could represent a great opportunity for you.

Airbnb Values

Airbnb is based on the idea of community and connection, which are two of its core values.

Airbnb believes in the power of connection and believes that by connecting people from all over the world, we can create a more open and tolerant world.

Types Of Roles At Airbnb

Jobs at Airbnb vary in terms of their accessibility. Some positions are highly competitive and require specific qualifications, while others are open to anyone who is interested in working for the company.

From customer service, hospitality, or marketing to business development and programming, there are a range of roles at Airbnb to suit your career choice.

Hiring process at Airbnb

The Airbnb hiring process is rigorous and selective. To qualify, you will need to have a clean criminal record and pass a background check. The company also requires workers to have either a college degree or some experience in the hospitality industry.

Just like working at Airbnb, the hiring process is meant to be both rigorous and fun. Depending on the position, you may be asked to take a test, make a video, or join them for a recruitment event.

The entire process takes about one week.

The application process varies but typically consists of:

  • Online application
  • Telephone interview
  • Online test or coding challenge
  • Onsite interviews

Airbnb Online Application

To be considered for a position at Airbnb, you must submit an online application. If your qualifications match the roles and requirements, they will contact you for an interview.

It's important to know that Airbnb makes it a priority for candidates to meet with multiple individuals on the team. It's important to have an opportunity to ask the questions needed to make sure the position is right for you.

Airbnb Telephone Interview

When you have a telephone interview, you should expect to be interviewed by the hiring manager or a recruiter. Because of this, it is important to have a strong phone presence. Make sure that you are in a quiet place where you will not be disturbed and that you can hear the interviewer clearly.

The Airbnb interviewer will likely ask about your experience and qualifications for the job. They may also ask some questions about your availability and whether or not you are able to travel for an in-person interview. It is important to be prepared for these questions and to have solid answers ready.

If the interviewer asks if you have any questions, be sure to have some prepared. You can ask about Airbnb, the position, or the hiring process.

Airbnb Aptitude Tests

You might be invited to participate in an online test or coding challenge depending on your role.

Based on the types of skills and qualities Airbnb value, it could be worth practising the following aptitude tests to prepare yourself:

  • Numerical reasoning
  • Verbal reasoning
  • Abstract reasoning
  • Personality test
  • Coding tests

Airbnb Numerical Reasoning Test

Numerical reasoning tests are a type of pre-employment assessment that measure a person's ability to reason with numbers and perform mathematical operations. These tests are used to assess candidates where the role will require maths skills.

There are a variety of formats that numerical reasoning tests can take, but most typically involve completing mathematical problems or equations in a set amount of time. In some cases, the questions may be presented in a word problem format, while others may require the use of basic arithmetic operations such as addition, subtraction, multiplication, and division.

The purpose of a numerical reasoning test is to measure how well you can understand and use numbers in practical situations.

Airbnb Verbal Reasoning Test

A verbal reasoning test is a type of assessment used to measure a person's ability to understand and analyze written text. The test may also include questions that require the individual to identify the main idea of a passage, or to complete analogies or definitions.

The format of a verbal reasoning test may vary, but most often it consists of multiple-choice questions. The questions may be presented as passages of text, or in the form of standalone sentences. Some tests also include fill-in-the-blank or short answer questions.

Airbnb Abstract Reasoning Test

An abstract reasoning test measures a person's ability to think logically and solve problems. The test format is usually multiple-choice, with questions that ask the test-taker to identify patterns or relationships among shapes, numbers, or words.

Abstract reasoning tests are used in many different settings, including intelligence testing, job placement, and education.

Airbnb Personality Test

Personality testing is a process of assessing individual differences in behaviour, cognition and emotion. There are many different types of personality tests, but they all share the same goal: to measure certain aspects of an individual's personality.

Since culture and teamwork is an important part of Airbnb's working environment, the right personality qualities are important for them to assess.

Airbnb Coding Tests

You might be asked to participate in a coding test or challenge if you've applied for a programming role. As such, sharpen your skills and knowledge around concepts and problem-solving in the coding languages outlined in the job description.

Airbnb Onsite Interviews

You may be asked to take more online tests in person or join Airbnb for a recruitment event such as an assessment day. Typically the interviews will consist of 4 to 6 rounds, with different members of the team.

To prepare for the interview rounds make sure to practise plenty of questions and have well constructed answers. You might consider using the STAR method to do this.

What is it like to work at Airbnb?

The work culture at Airbnb is one that prioritizes employee satisfaction and encourages creativity.

There are a number of benefits that come with working at Airbnb, such as unlimited vacation days, catered lunches three times a week, and a dog-friendly office.

In addition, employees are able to work from anywhere in the world, which allows for a great deal of flexibility. The company also has a strong emphasis on team-building, and regularly hosts events such as happy hours and group outings.

Top Tips For Getting Hired At Airbnb

1. Make sure your resume is up-to-date

With any application you make, it's important to ensure your resume is current, and highlights your most relevant experience (which hopefully should be your most recent).

2. Prepare a strong cover letter

Prepare a strong cover letter that outlines your skills and why you'd be the perfect fit for the role.

3. Take some time to research Airbnb

Research is critical so that you can articulate why you want to work for Airbnb. Learn about what they stand for as a company. This will show that you're passionate about joining their team.

4. Follow Airbnb on social media

Following Airbnb on social media can be useful for research. Engaging with their content will show that you're interested in their brand.

Sample Airbnb Assessments question Test your knowledge!

Score: /5

Over the course of a month, a host's earnings amounted to $3,600 from guests who stayed an average of 4 nights each. If the host charged the same nightly rate for all guests, what was the rate charged per night?

  • $90
  • $120
  • $30
  • $150

Interacting with diverse clientele is common in this industry. Choose the answer that best encapsulates the tone of the following response to a guest's complaint: 'We understand your concerns and apologize for any inconvenience. We are committed to making your stay comfortable. Let's discuss how we can address your needs.'

  • Dismissive
  • Confrontational
  • Accommodating
  • Ambivalent

Consider a scenario where a guest cannot find their host's house due to an incorrect address listing. Which of these should be the logical first step in resolving the issue?

  • Cancel the reservation immediately
  • Contact the host for the correct address
  • Request a refund without further communication
  • Check into a hotel instead

Understanding abstract policies and concepts is crucial for success in this field. Which of the following might represent a company's philosophy of 'Trust as a foundation'?

  • Implementing a strict surveillance system on properties
  • Ensuring transparency in guest-host communication
  • Increasing service charges for added security
  • Limiting the customer service availability

A property is listed for $120 per night. Due to a seasonal increase in demand, the host decides to raise the price by 15%. What is the new price per night?

  • $138
  • $132
  • $150
  • $128

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Airbnb Assessments Tips

Get Familiar with the Basics

Take a deep dive into what sharing economy platforms like Airbnb are all about. Understanding the core principles and services of the company will give you a leg up when answering situational questions that test your problem-solving skills in context.

Simulate Real Testing Conditions

To get a realistic feel for the actual exam, recreate the test conditions as closely as possible with Techtest's practice exams. This includes timing your practice sessions to help manage the pace at which you answer questions during the real test.

Review, Reflect, Repeat

After each practice exam on Techtest, take the time to review your answers, particularly focusing on the ones you missed. Reflection is key to understanding your mistakes, and repeating the process solidifies your learning.

Manage Your Stress

Stress can be a major hurdle in exams. Practice stress-reduction techniques like deep breathing or visualization with Techtest's timed exams to keep calm and collected when it's game time.

Stay Curious and Updated

The tech industry moves rapidly, and Airbnb is no different. Regularly read up on the latest trends in tech and hospitality to demonstrate a proactive and informed mindset, showing your potential employer you're engaged and ready to contribute.

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Airbnb Assessments FAQs

If I don't get selected for the job, do I get feedback?

When an applicant applies for a position through Airbnb and doesn’t get selected, they will receive a standard email from the company but the feedback cannot be personalized due to the high volume of applicants.

How can I prepare for the Airbnb coding tests?

First off, brush up on your knowledge of programming languages and frameworks. It’s also important to have a good handle on problem-solving approaches such as algorithms and data structures. Familiarize yourself with coding challenges found online and practice solving them in order to improve your problem-solving skills.

Do I need advanced math skills to pass a numerical reasoning test?

The answer is both yes and no. While having knowledge of basic mathematics is essential, such as understanding the four operations (addition, subtraction, multiplication and division), it is also possible to successfully complete more advanced numerical questions without an in-depth understanding of mathematics. Employers typically use these tests to assess problem-solving skills rather than technical mathematical expertise.

Is it possible to fail a personality test?

The answer to this question depends largely on how the results of the test are interpreted. Generally speaking, no one particular set of characteristics is considered "right" or "wrong". Instead, employers use these tests to determine if an individual's traits match up with what they need for particular roles within their organization.

Therefore, there isn't really any result that could be seen as definitively failing a personality test; rather different scores on certain questions can indicate that someone may not have all the qualities necessary for certain positions.